Satisfaction Guarantee
If you were unsatisfied with your purchase we will replace your order or refund your money. Call Thrushwood Farms Quality Meats, Inc. and ask for customer service 309-343-5193 Monday through Friday 8 to 5 central standard time. (We reserve the right to investigate claims)
SHIPPING
Orders will be shipped Ground UPS
Orders will usually be shipped the following Monday, Tuesday, or Wednesday after the order is placed. Orders will only be shipped on Thursday when the item can reach its distination on Friday.
Expedited orders will be upgraded one shipping rate.
Overnight orders will be upgraded to overnight.
ORDERS
Meat products that need refrigeration are frozen before shipping. The are shipped in a stryofoam cooler with either gel packs or dry ice.